SALES

5.0

SERVICE

4.0

377 ratings and 145 comments received in the last 90 days.

05 July 2024

Oscar made it a smooth process and even topped the car up with more petrol as it was sitting just under quarter tank

04 July 2024

Very satisfied, Jeremy was very knowledgeable & friendly, great service provided, including regular updates and videos.greatly appreciated & highly recommended.

03 July 2024

BMW Series 1 has always been my dream car, Sof was amazing, related to myself and hubby, nothing was too much, always kept in touch from order to receipt.

03 July 2024

All on time with excellent service

03 July 2024

Car came ahead of time and was kept informed at all stages

02 July 2024

This was an incredibly smooth transaction from finding the right model, agreeing a trade-in and finance deal, great communication during build and delivery to dealer, and a perfect handover.

02 July 2024

Adrian at Group 1 Southend made the whole process a smooth and enjoyable experience, as buying a new car should be. I hope to see him again for some repeat business when the time is right.

02 July 2024

I found the handover was done very professionally and fully met my expectations.

01 July 2024

Superb

01 July 2024

I was kept updated at all times. Team worked hard to ensure I got the exact model and specifications I needed. After care has been excellent.

05 July 2024

The agents Julie and olga were outstanding.

04 July 2024

Good service and communication, did have to wait a while for the initial appointment booking but was seamless one arrived.

03 July 2024

Everything went perfectly

03 July 2024

The video was great and the person doing it was really well explained Julia the ucstomer service representative was so kind and proactive nad helpful Flexible on drop off timings Nice customer waiting area when waiting to pay including a cold drink

02 July 2024

Cost always comes into it

02 July 2024

High quality customer service and customers are treated with respect. I actually look forward to visiting Group1 BMW in Southend.

02 July 2024

I've got a bit of a rattle from underneath I think that it didn't have. I used my voucher and had diesel additive air con clean and my reversing bulb replaced.

01 July 2024

Top customer service. Greeted us with good attitude and was willing to listen to our requirement.

30 June 2024

Work completed quickly. Video of inspection was very useful

29 June 2024

The service you get at a BMW garage is always very professional and will fix any problems

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